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What happens if I use up my trial balance before 14 days?

If you exhaust your trial balance before the 14-day trial period ends, your trial will effectively end. To resume services, you can recharge your account with additional funds. Once you top up, your account will switch to a paid user status.

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Do I need to add a payment card to use the trial?

No, adding a payment card is optional. You’ll still get $20 in trial credits without it. However, adding a card boosts your trial balance to $50 and unlocks additional features and products.

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If I add billing information, will bunny.net charge me automatically?

No, bunny.net will only charge you automatically if you enable Automatic Recharge. Adding billing information alone does not trigger automatic charges.

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Why can’t I use a prepaid or virtual card?

To ensure fair use of our free trial, we require a valid payment card that can be verified. Unfortunately, prepaid cards, gift cards, and some virtual cards are not accepted.

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Will I be charged after adding my payment card?

No, we won’t charge your card during the trial. A small authorization (typically 0or0 or 1) might be made to verify your card, but this will be reversed.

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Can I end my trial early?

Yes, you can switch to a paid account anytime before your trial ends by contacting our support team. Keep in mind that any unused trial credits will expire when you end the trial.

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How are charges calculated during the trial?

Charges are calculated according to our standard pricing for each product or service. You can view detailed usage and billing information in your account dashboard.